GK stands for Garage Kit (ガレージキット)— a term used to describe original figures created by independent designers or studios.
These statues are primarily made of resin, a material known for its ability to capture exquisite detail and texture.
Because of their artistry and craftsmanship,GK statues have become a top choice among serious collectors who value originality and authenticity.

Licensed statues are officially authorized resin or polystone collectibles that faithfully bring to life beloved characters from popular franchises.
Each piece ismeticulously sculpted and hand-painted, offering exceptional craftsmanship, authenticity, and long-termcollectible and investment value.

Licensed PVC figures are officially authorized collectibles produced by well-known manufacturers under license from the original IP holders.
Crafted from high-quality PVC, they combine precise detailing and excellent craftsmanship with an affordable price, making them an ideal choice for both passionate fans and new collectors entering the hobby.

Original PVC figures are independently designed and produced by artists or original studios.
Made from premium PVC material, these creations often feature unique creative concept and limited production runs, appealing to collectors who appreciate individuality and artistic expression.

Sex dolls are life-sized adult companions crafted from high-quality silicone or TPE materials, designed to deliver a realistic appearance and lifelike tactile experience.
They are intended foradult companionship and intimate use, combining advanced craftsmanship with durable, skin-like materials for an authentic and personal experience.

1. Browse your favorite products.
2. Select your version of item
3. Enter the checkout process
4. Fill in your delivery address and contact number correctly
5. Choose Paypal or credit card payment to complete the order
6. When the product is ready to be shipped, we will contact you and take a photo to confirm with you, and provide you with an logistic invoice for the freight to pay
7. Complete the payment after receiving the freight invoice. Then just wait for the product to arrive

We can provide an approximate shipping quote for your order. Please note that the final shipping cost may be slightly higher or lower depending on current logistics conditions and carrier rate changes.

Once your package arrives at our logistics center, we will send you a final shipping invoice so you can complete the payment and proceed with the shipment of your order.

The deposit value is non-refundable after 3 days of your purchase since the deposit is paid to the studio, not us. We are not able to refund the deposit value and swap to deposit for another product.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, check out our Cancellation, Return & Refund Policy!

Please ensure your address is correct BEFORE placing your order. 

Once an order is placed, we begin processing to get your order to you as soon as possible. In some cases, we may be able to assist with updating your address, but this is not a guarantee. Please email our support team at mumujoytoyshop@gmail.com or at the Contact page.

Once your order is placed, you will receive a confirmation email confirming that our fulfillment team has received your order.

For Pre-Order (Shipping Not Included):

• We will send you a shipping quote when the product is ready to release.
• Once you approve and pay the invoice, we will proceed to fulfill your order.
• Shipping fees are non-refundable in the case of returns.

For US In-Stock (Shipping Not Included):

• Once your order is fulfilled, you will receive a shipping notification email with tracking information.
• After your order is placed, we will send you a shipping quote.
• Once you approve and pay the invoice, we will proceed to fulfill your order.
• Shipping fees are non-refundable in the case of returns.

For Warehouse In-Stock (Shipping Not Included):

• After your order is placed, we will send you a shipping quote.
• Once you approve and pay the invoice, we will proceed to fulfill your order.
• Shipping fees are non-refundable in the case of returns.

More Shipping Information

Please note:

• There are no customs charges for U.S. in-stock items shipped within the United States (domestic orders). However, state sales tax will be applied according to the destination state’s regulations.
• For international shipments, products are dispatched from our warehouse / Logistic Center and delivered worldwide.

In most cases, ocean shipping already includes standard customs clearance. However, according to current international regulations, any additional customs duties or taxes are the responsibility of the recipient.

We appreciate your understanding and cooperation.

⚠️ Important Notice: For Express Shipping, customs clearance and tax payment are the responsibility of the recipient. Customs usually notify via email or SMS once the package arrives. If the recipient fails to handle clearance or pay taxes in time, resulting in the package being destroyed or returned, the recipient will bear the consequences, including possible return shipping fees and re-delivery costs.

The prices of products on the website do not include shipping costs.Shipping costs will be assessed based on the box size and weight of the product you order. When your order is placed, the product has not yet arrived at our warehouse, so we are unable to provide you with an accurate shipping cost. But don't worry, I will give you a preliminary estimate of the shipping cost, but it is just a more or less estimate; finally, we will provide you with quotes for multiple shipping methods (including air/land/sea) for you to choose from.

Missing packages in transit can happen sometimes. If a package is identified as lost, we will fully refund your order.

For lost packages:

Sea shipping: If the shipment does not reach your address for more than 3 months, we will refund 20% of the freight. If the shipment does not arrive at your address for more than 5 months, we will consider it as lost and fully refund including Shipping freight.

Air Shipping: If the shipment does not reach your address for more than one and a half months, we will refund 20% of the freight. If the air freight fails to arrive at your address for more than three months, we will consider it as lost and fully refund including Shipping freight.

Insurance Policy